YOU HAVE QUESTIONS? WE HAVE ANSWERS !

12 years old is the minimum age required to fully appreciate the ingenuity of the puzzles. Moreover, children under 16 years old must be accompanied by at least 1 to 2 adults. 

Yes, you can purchase a gift certificate on our website on the “Gift Certificate” page. You will receive an email with a confirmation containing your activation code. You will then have to download your gift certificate and personalize it as you wish.

You must choose the language of the game to be played by your group, on the online booking (English or French).

The activity can involve having to climb steps and/or to walk in a crouching position on a really short distance. Therefore, a good minimum physical condition is recommended. For some apartments, your arms and legs must be functional. Please consult the details of each apartment before making a reservation. No activity takes place in the dark. No physical force is necessary. The entrance doors of the apartments are never locked.

Yes, it is necessary to book your reservation in advance via our website or by phone 450-681-2823.

Cancellation or change of booking date must be made at least 24 hours in advance, directly online; access your booking via your confirmation email received or by phone 450-681-2823. No cancellation or change of date will be granted if the deadlines are passed or if you do not show up on the day of the activity.

No problem tickets are transferable.

Yes, it is possible to reserve the entire Cube Secret for a team building activity or for a special event. You must contact us by phone or via the contact form and we will be happy to find an availability that would suit you.

For more details on this visit our Corporate Party page.

Unfortunately, not ☹. Phones and cameras are not allowed in the apartments. You will understand that we want to protect the effect of surprise of this unique experience for our future clients. You will have at your disposal safe lockers to drop your phones and other valuables. We take a picture of your group when you arrive, that will be subsequently available on our Facebook page.

Debit cards, credit cards and cash are accepted on site.  You can also pay by credit cards or Paypal through your confirmation email  (see above the terms and conditions) .

Credit card required as a guarantee to reserve, final payment is made in person.

Absolutely !!   We don’t match groups.  Minimum of 3 and maximum of 6 persons per apartment.

Groups of 2 people are accepted on Wednesday and Thursday. Reservation by phone only 450-681-2823.

The Secret Cube offers you a free admission the week of your birthday, on request only. Minimum booking of 4 people required, including the person being celebrated (one birthday per group). If you book online, the admission of the person to be celebrated will be deducted from the total amount of the invoice. Proof of birthday is required to receive the gift …. 😊